{"id":969,"date":"2020-06-23T05:45:13","date_gmt":"2020-06-23T05:45:13","guid":{"rendered":"http:\/\/54.95.71.142\/en\/?page_id=969"},"modified":"2021-01-19T10:57:27","modified_gmt":"2021-01-19T01:57:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.jam-net.co.jp\/eng\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"headerWrapper\">\n<div id=\"mainContents\">\n<div id=\"mainArea\">\n<h2 style=\"font-size: 246%; font-weight: normal; margin-bottom: 30px;\">FAQ<\/h2>\n<div class=\"item\" >\n<ul id=\"categoryPagelink\" style=\"margin-bottom:20px!important;\">\n<li><a href=\"#s1\">connector<\/a><\/li>\n<li><a href=\"#s2\">Crimping machine<\/a><\/li>\n<li><a href=\"#s3\">Precision press<\/a><\/li>\n<li><a href=\"#s4\">Precision vise<\/a><\/li>\n<li><a href=\"#s5\">Chamfering machine<\/a><\/li>\n<\/ul>\n<div class=\"item\">\n<h3 id=\"s1\">connector<\/h3>\n<dl class=\"faqList\">\n<dt>Can 2D\/3D data be downloaded from the website?<\/dt>\n<dd>\n<div class=\"text\">You cannot download from the homepage. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales <\/a>representative.<\/div>\n<\/dd>\n<dt>Is it possible to issue a certificate of non-applicability?<\/dt>\n<dd>\n<div class=\"text\">Can be issued. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales<\/a><br \/>\nrepresentative.<\/div>\n<\/dd>\n<dt>Where can I buy samples? How many can I buy?<\/dt>\n<dd>\n<div class=\"text\">You can buy it. We are a distributor.<br \/>\nIf you are considering purchasing or do not know where to purchase, please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales <\/a>representative.<\/div>\n<\/dd>\n<dt>Do you sell crimp applicators?<\/dt>\n<dd>\n<div class=\"text\">We are selling. If you are considering purchasing an applicator, please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales <\/a>representative .<\/div>\n<\/dd>\n<dt>Is it possible to check and search for an applicator that matches the terminal?<\/dt>\n<dd>\n<div class=\"text\">\n<p><a class=\"pdf att\" href=\"\/eng\/wp-content\/uploads\/2020\/09\/2_1-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Terminal\/Applicator chart (155KB)<\/a><\/p>\n<\/div>\n<\/dd>\n<\/dl>\n<p class=\"pagetop\"><a href=\"#headerWrapper\">Back to top<\/a><\/p>\n<\/div>\n<div class=\"item\">\n<h3 id=\"s2\">Crimping machine<\/h3>\n<dl class=\"faqList\">\n<dt>I have lost the instruction manual. Is it possible to reissue?<\/dt>\n<dd>\n<div class=\"text\">We will correspond for a fee. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative <\/a>with the required model and serial number.<\/div>\n<\/dd>\n<dt>Can you send me a parts list (configuration table)?<\/dt>\n<dd>\n<div class=\"text\">Please refer to the instruction manual for crimping machines. If you do not have the instruction manual, we will charge for it. Please contact <a href=\"\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales <\/a>representative with the required model and serial number.<br \/>\nWe will send you the applicator. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our<\/a> sales representative with the applicator drawing number.<\/div>\n<\/dd>\n<dt>Is it possible to issue a certificate of non-applicability?<\/dt>\n<dd>\n<div class=\"text\">Can be issued. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales <\/a>representative.<\/div>\n<\/dd>\n<dt>I would like to see a crimping machine demonstration machine.<\/dt>\n<dd>\n<div class=\"text\">Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative about<\/a> your desired model.<\/div>\n<\/dd>\n<dt>Is there a crimping machine that can attach applicators made by other companies?<\/dt>\n<dd>\n<div class=\"text\">Both semi-automatic terminals crimping machines and fully automatic terminal crimping machines have conversion kits that can be equipped with genuine applicators from each terminal manufacturer.<\/div>\n<\/dd>\n<\/dl>\n<p class=\"pagetop\"><a href=\"#headerWrapper\">Back to top<\/a><\/p>\n<\/div>\n<div class=\"item\">\n<h3 id=\"s3\">Precision press<\/h3>\n<dl class=\"faqList\">\n<dt>I have lost the instruction manual. Is it possible to reissue?<\/dt>\n<dd>\n<div class=\"text\">We will correspond to a fee. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative <\/a>with the required model and serial number.<br \/>\nPlease note that we may not be able to sell discontinued models or old machines.<\/div>\n<\/dd>\n<dt>Can pressed products be manufactured with special specifications other than standard machines?<\/dt>\n<dd>\n<div class=\"text\">We accept production with special specifications.<br \/>\nWe respond to customers&#8217; requests from simple tap alterations, table size changes to operating conditions, and peripheral device installation.<br \/>\nFor details, please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative.<\/a><\/div>\n<\/dd>\n<dt>I am considering purchasing precision vise and precision press products. Can I purchase them directly?<\/dt>\n<dd>\n<div class=\"text\">We do not sell precision vise-related products, chamfering machines, or press products directly.<br \/>\nPlease contact the machine tool trading company near you or the one you are associated with.<br \/>\nIf you have any <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">questions<\/a>, please contact us.<\/div>\n<\/dd>\n<dt>Can I download the outline drawing and DXF data from the website?<\/dt>\n<dd>\n<div class=\"text\">You cannot download it from the homepage. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative .<\/a><\/div>\n<\/dd>\n<dt>Is it possible to issue a certificate of non-applicability?<\/dt>\n<dd>\n<div class=\"text\">Can be issued. Please contact <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative .<\/a><\/div>\n<\/dd>\n<\/dl>\n<p class=\"pagetop\"><a href=\"#headerWrapper\">Back to top<\/a><\/p>\n<\/div>\n<div class=\"item\">\n<h3 id=\"s4\">Precision vise<\/h3>\n<dl class=\"faqList\">\n<dt>Please tell me how to prevent stainless steel products from rusting.<\/dt>\n<dd>\n<div class=\"text\">JAM original stainless steel is very effective for rust prevention, but if sludge such as iron powder remains attached to the vise, it may cause rust.<br \/>\nWe recommend that you clean it frequently after use.<\/div>\n<\/dd>\n<dt>There are many stainless steel products. Can you get to the magnet?<\/dt>\n<dd>\n<div class=\"text\">JAM stainless steel products come with magnets.<br \/>\nIt can be mounted on a magnet table such as a polishing machine.<\/div>\n<\/dd>\n<dt>If I purchase two or more precision vices, can I use them with parallel specifications?<\/dt>\n<dd>\n<div class=\"text\">JAM Precision Vise is accurate for each individual item.<br \/>\nTherefore, even if you purchase multiple units, they are not parallel specifications.<br \/>\nIf you purchase two or more units and use them side by side, we recommend the parallel specification (paid).<\/div>\n<\/dd>\n<dt>Do you manufacture precision vise products and original jigs?<\/dt>\n<dd>\n<div class=\"text\">Please <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\"> contact our <\/a>sales representative for additional machining of precision vise taps, changing dimensions, and jig manufacturing.<\/div>\n<\/dd>\n<dt>I am considering purchasing precision vise and precision press products. Can I purchase them directly?<\/dt>\n<dd>\n<div class=\"text\">Precision vise-related products, chamfering machines, and press products are not sold directly.<br \/>\nPlease contact the machine tool trading company near you or the one you are associated with.<br \/>\nIf you have any <a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">questions<\/a> , please contact us.<\/div>\n<\/dd>\n<\/dl>\n<p class=\"pagetop\"><a href=\"#headerWrapper\">Back to top<\/a><\/p>\n<\/div>\n<div class=\"item\">\n<h3 id=\"s5\">Chamfering machine<\/h3>\n<dl class=\"faqList\">\n<dt>The motor does not rotate even when the power switch of Super Cut CC02 is turned on.<\/dt>\n<dd>\n<div class=\"text\">The ON\/OFF switch may be defective. The switch needs to be replaced. Please contact<br \/>\n<a href=\"\/eng\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">our sales representative .<\/a><\/div>\n<\/dd>\n<dt>Can I purchase parts for the ON\/OFF switch for Super Cut CC02?<\/dt>\n<dd>\n<div class=\"text\">You can buy.<br \/>\nPlease contact the machine tool trading company near you or the one you are associated with.<br \/>\nSwitch for CC02 Product code 4T901362<\/div>\n<\/dd>\n<dt>It is a replacement blade for Super Cut CC02, and it is specified as JC2536-H in the product. Is it the same as the replacement blade model: JC2536?<\/dt>\n<dd>\n<div class=\"text\">Are the same. Please purchase the JC2536.<br \/>\nNote) Currently, 3 types of coated products are available in addition to JC2536. (JC2536-S, JC2536-G, JC253-A) For<br \/>\ndetails, see the <a href=\"\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\">product catalog ( Chamfering machine general catalog) .<\/a><\/div>\n<\/dd>\n<dt>The plating on the V guide table of Super Cut CC02 is peeled off and scratched. Can you repair it?<\/dt>\n<dd>\n<div class=\"text\">It will be a part replacement.<br \/>\nPlease contact the machine tool trading company near you or the one you are associated with.<br \/>\nV guide unit for CC02 Product code 4T900492<\/div>\n<\/dd>\n<dt>I would like to ask you to repolish the spiral cutter used in the chamfering machine.<\/dt>\n<dd>\n<div class=\"text\">It is not repolished. Please purchase a new blade.<\/div>\n<\/dd>\n<\/dl>\n<p class=\"pagetop\"><a href=\"#headerWrapper\">Back to top<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"FAQ connector Crimping machine Precision press Precision vise Chamfering machine connector Can 2D\/3D data be downloaded from the website? You cannot download from the homepage. Please contact our sales representative. Is it possible to issue a certificate of non-applicability? Can be issued. Please contact our sales representative. Where can I buy samples? How many can I buy? You can buy it. We are a distributor. If you are considering purchasing or do not know where to purchase, please contact our sales representative. Do you sell crimp applicators? We are selling. If you are considering purchasing an applicator, please contact our...","protected":false},"author":26,"featured_media":0,"parent":675,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-jam.php","meta":{"spay_email":"","footnotes":""},"class_list":["post-969","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Japan Automatic Machine Co., Ltd.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jam-net.co.jp\/eng\/support\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Japan Automatic Machine Co., Ltd.\" \/>\n<meta property=\"og:description\" content=\"FAQ connector Crimping machine Precision press Precision vise Chamfering machine connector Can 2D\/3D data be downloaded from the website? You cannot download from the homepage. Please contact our sales representative. Is it possible to issue a certificate of non-applicability? Can be issued. Please contact our sales representative. Where can I buy samples? How many can I buy? You can buy it. We are a distributor. If you are considering purchasing or do not know where to purchase, please contact our sales representative. Do you sell crimp applicators? We are selling. 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